Measuring with ABViewer Standard?

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R.Koerber
Posts: 1
Joined: 21 Nov 2011, 12:57

Measuring with ABViewer Standard?

Post by R.Koerber » 21 Nov 2011, 13:03

Hi, this is an absolute beginner's question: ;-)

No matter what I try, I'm not able to measure the distance between two points in a .stp file - the measuring tool is greyed out all the time, although it is described in the online help file.

Is this a feature of the professional version only (and if so, can I upgrade from the standard to the professional version?) or do I just s.th. wrong?

Thanks in advance for your help!
Ron

support
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Joined: 30 Mar 2005, 11:36
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Re: Measuring with ABViewer Standard?

Post by support » 21 Nov 2011, 13:27

Hello Ron.
ABViewer uses an additional library for IGES/IGS and STEP/STP formats import. Drawing imported as single image, without accessing to structure. Because of this measure tools can't be used with STP files.

Alexander.
Technical Support E-mail: support@cadsofttools.com
Chat support on Skype: cadsofttools.support

mcgilvra
Posts: 2
Joined: 18 Aug 2012, 02:26

Re: Measuring with ABViewer Standard?

Post by mcgilvra » 18 Aug 2012, 02:29

Hello,
I just purchased ABViewer Pro assuming the grayed out Measure tools would bcoem available. I only use STEP and if I cannot measure I cannot work. I read as much info as I could before ordering on your website and nowhere did I see that STEP files cannot be measured. I respectively ask for a solution or refund. Thank you.

support
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Re: Measuring with ABViewer Standard?

Post by support » 20 Aug 2012, 13:26

Hello.
We have refunded your payment.

Alexander.
Technical Support E-mail: support@cadsofttools.com
Chat support on Skype: cadsofttools.support

mcgilvra
Posts: 2
Joined: 18 Aug 2012, 02:26

Re: Measuring with ABViewer Standard?

Post by mcgilvra » 20 Aug 2012, 18:51

Thank you. If you should ever add the capability of measuring STEP files, I will gladly re-purchase.
Regards,
Al McGilvra
mcgilvra@mcgilvra.com

Bill Barrett
Posts: 4
Joined: 07 Dec 2012, 19:04

Re: Measuring with ABViewer Standard?

Post by Bill Barrett » 07 Dec 2012, 21:08

Since there is an additional IGS and STP file library needed to measure either file type, is that downloadable? Is there an additional cost for that, as well?

support
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Re: Measuring with ABViewer Standard?

Post by support » 10 Dec 2012, 11:16

Hello.
The additional library is free and can be downloaded via the following links:
http://www.cadsofttools.com/download/converter3df.zip
http://www.cadsofttools.com/download/co ... 3dfx64.zip

Alexander.
Technical Support E-mail: support@cadsofttools.com
Chat support on Skype: cadsofttools.support

Bill Barrett
Posts: 4
Joined: 07 Dec 2012, 19:04

Re: Measuring with ABViewer Standard?

Post by Bill Barrett » 10 Dec 2012, 17:35

Thank you - I'll give them a try and let you know of my success. It appears others will be interested, as well.

Bill Barrett
Posts: 4
Joined: 07 Dec 2012, 19:04

Re: Measuring with ABViewer Standard?

Post by Bill Barrett » 10 Dec 2012, 17:42

Alexander,
I did download the files, ran the setup, etc., but still have no capabilities to measure the iges files.
I did get the same file from my customer in .dxf format and it automatically was able to measure as well as turning on and off snaps, etc. so I recognize what I am looking for on the iges files ... I just don't see it. Am I still missing something? I have closed the ABViewer program twice, but it's still not picking up these "new" capabilities.
Any further suggestions?

support
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Re: Measuring with ABViewer Standard?

Post by support » 10 Dec 2012, 18:21

Hello Bill.
Sorry my inattention. The plugin used to import files of the mentioned formats. It doesn't provide the measure feature. We have developed both IGES and STEP formats direct import. We plan to release the feature soon. It is available as beta currently:

http://www.cadsofttools.com/download/be ... r_beta.zip

Alexander.
Technical Support E-mail: support@cadsofttools.com
Chat support on Skype: cadsofttools.support

Bill Barrett
Posts: 4
Joined: 07 Dec 2012, 19:04

Re: Measuring with ABViewer Standard?

Post by Bill Barrett » 11 Dec 2012, 17:37

Alexander,
Thank you for the link. I downloaded the beta version, but it is not going to give me what I need. Can I cancel the "subcription", uninstall the product and get my money refunded? It was a good try, but not what I need.
Bill

support
Posts: 2829
Joined: 30 Mar 2005, 11:36
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Re: Measuring with ABViewer Standard?

Post by support » 12 Dec 2012, 13:27

Hello Bill.
We have refunded your payment. We're sorry you have not found the functionality that you need. Could you please give us some details of required functionality since the provided ABViewer version can measure STP and IGES files? Any remarks can help us to improve ABViewer future versions.

Thanks in advance,
Alexander.
Technical Support E-mail: support@cadsofttools.com
Chat support on Skype: cadsofttools.support

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